This policy explains what information is collected through the website, why it is used, how long it may be kept and how to contact YAMY about your privacy rights.
YAMY LIMITED is the data controller for personal information collected through this website. Company number: 16703608. Registered in England and Wales. Registered office: 44 Brynton Road, Manchester, England, M13 0UG. Privacy enquiries can be sent to yaseen@yamylogistics.com or through the contact page.
Depending on the form used, YAMY may collect names, company names, phone numbers, email addresses, service requirements, collection and delivery postcodes, route notes, item details, uploaded files and any additional information you choose to send. Basic technical information such as browser, device, IP address and server-request data may also be processed for security, spam prevention and technical delivery of the site.
Personal data is used to respond to quote requests, discuss services, arrange and support delivery bookings, manage customer communications, deal with privacy requests, maintain business records and help protect the website and forms from misuse.
The lawful bases YAMY relies on are: taking steps at your request before entering into a contract; performing a contract where delivery services are booked; complying with legal obligations where records must be kept or disclosures are required; and legitimate interests in running, protecting and administering the business and its communications.
Data may be shared with service providers that help YAMY operate the website and communications, such as website hosting and form-handling providers, email providers, IT support or professional advisers. Information may also be shared where reasonably necessary to arrange a delivery, deal with an insurance or complaint issue, or comply with a legal or regulatory obligation.
Some service providers used to host or process website enquiries may handle personal data outside the UK. Where this happens, YAMY expects appropriate safeguards to be used, such as an adequacy decision or approved contractual protections.
Quote-only and general contact enquiries are typically kept for up to 12 months so YAMY can respond, follow up and keep a short record of business communications. Booking, delivery and related financial records may be kept for up to 6 years where needed for tax, accounting, legal or complaint-handling reasons. Records may be kept longer where a claim, dispute or regulatory issue makes that necessary.
You do not have to use the website forms, but if required contact or route information is not provided, YAMY may not be able to quote, arrange a booking, respond properly to an enquiry or deal with a request efficiently.
The current site is set up for service enquiries and operational contact rather than newsletter sign-ups or bulk marketing lists. If email or SMS marketing is introduced later, the relevant privacy and consent wording will be added before that activity starts.
You may have rights to request access, correction, deletion, restriction, objection or portability in relation to your personal data, depending on the circumstances. You may also have the right to withdraw consent where consent is used. You can contact YAMY first if you want an issue reviewed, and you also have the right to complain to the Information Commissioner's Office.